TABLE OF CONTENTS
IMPORTANT--READ FIRST
- These instructions only apply to courses in which an instructor has assigned VoiceThread for student group presentations. If you are not sure if your instructor is using VoiceThread, please contact them for guidance.
- Use the web version of VoiceThread on a desktop or laptop computer. The VoiceThread mobile app is not recommended.
- Firefox is the best web browser to use with VoiceThread in Canvas. There is a known issue with using VoiceThread in Canvas via Google Chrome that can affect microphone access. If you do not have Firefox installed, you may do so by using the instructions for you brand of device:
- If you need to use Chrome, please consult this information on how to adjust Chrome settings to work with VoiceThread: Microphone-Access Issue in VoiceThread via Canvas (Chrome)
Before you try to use Voicethread, please do these 2 steps:
I. Check your Canvas user account settings to make sure you have an email address listed. If not, add an email address to your Canvas user account and make it your default email address in Canvas user account if you do not have one.
95% of access issues are resolved when students do these two steps.
Adding to Your Group's VoiceThread
In the instructions for your assignment, your instructor will explain what you need to do to work on the assignment with your group. Once you have consulted the assignment instructions, you can perform the relevant actions in VoiceThread to complete the assignment. The following links provide instructions for the types of actions you might be asked to perform in VoiceThread:
- Adding a Slide to VoiceThread
- Comment on a VoiceThread Slide
- Delete a Slide from VoiceThread
- IMPORTANT: Please make sure you are not deleting a group member's slide, unless they have asked you to. As a general rule, students should only delete slides they have added to the VoiceThread.
Need Help?
- 9am-8pm ET, Monday-Friday: email online-learning-support@sas.upenn.edu
- After 8pm ET Monday-Friday, Weekends, & Holidays: contact VoiceThread support--click the Contact VoiceThread Support button that appears at the bottom of the page in the preceding link.
- Please note: If you have contacted VoiceThread support and the issue is not resolved by 9am on the next business day, please email online-learning-support@sas.upenn.edu. In your email, please send the same information you shared with VoiceThread support, and, if applicable, the response you received from VoiceThread support.
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