VoiceThread - Login issue

Modified on Tue, 24 May 2022 at 03:24 PM

Please try the following steps if you cannot log into VoiceThread: 

I. Check you Canvas user account settings to make sure you have an email address listed. If not, add an email address to your Canvas user account and make it your default email address in Canvas user account if you do not have one. 

II. Set Your Primary Address in Penn Directory if you do not have an email address listed.

III.  Try logging into VoiceThread via the VoiceThread website by following these steps: 

  1. Go to https://voicethread.com/.
  2. Click “Sign in” at the top-right corner of the page.
  3. Click “Find my institution." 
  4. Search for your school by title (University of Pennsylvania) and select.
  5. Enter your PennKey username and password.
  6. Try accessing VoiceThread through your courses Canvas site if you course has VoiceThread set up in Canvas. 

If you still need help after trying these steps, please email online-learning-help@sas.upenn.edu for assistance.

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