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Knowledge base
Penn LPS Online General Knowledge Base
Privacy & Security
7
Backing Up: What Are the Best Solutions For You?
Phishing Emails: What are they & What to do
Fix an Unresponsive App
Google Login Challenge - How, When, and Why
Two-Step Verification: Start Here
See all 7 articles
Connecting on Campus
6
Policy on Acceptable Use of Electronic Resources
On-Campus Wireless Network Overview
Wireless access for Eduroam guests
Troubleshooting Wi-fi (AirPennNet) Issues
Campus Map
See all 6 articles
General Support Questions
12
General Support Questions
Add Captions to Panopto Video
Where Are My Canvas Sites from Old Terms?
How to Play a Video in Zoom
Web Login Service - Stale Request
See all 12 articles
Covid-19 Support
20
How to Connect to a Zoom Meeting
SAS Online Course-Continuity Toolkits
Faculty Toolkit: Resources and Strategies for Teaching Remotely
Recording Screencasts for Remote-Teaching
Remote Student-Group Presentations (Using Google Slides/Canvas Discussion)
See all 20 articles
Penn LPS Online Faculty Knowledge Base
Introduction to Teaching Online
20
Working with Online Students: Creating Community
Working with Online Students: Digital Literacy
Working with Online Students: First Impressions and Setting the Tone
Working with Online Students: Articulating Clear Objectives & Explanations
Working with Online Students: Clarity about Tech Considerations
See all 20 articles
Course Development
4
Course Presentation Slides
Assessments in Online Teaching
Multimedia
Accessibility
Course Technology
19
Panopto for Faculty & Staff
VoiceThread for Faculty
Canvas for Faculty
Zoom for Faculty
Brainfuse for Faculty
See all 19 articles
Penn LPS Online Student Knowledge Base
Accounts, Access & Email
14
Computing Services & Support for SAS Students
Set Your Primary Address in Penn Directory
Computing Student Resources
Getting Started with SAS Student Email
Useful Links & Contacts for Students
See all 14 articles
Apps & Collaboration
3
Office 365 University (Students)
Working with PDF Files (Students)
Dropbox
Canvas Guides
7
Creating Your Canvas Profile
Canvas for Students
Canvas Avatars
Canvas Notifications
How-to Guide: Close a System-Wide Announcement in Canvas
See all 7 articles
Tools in Canvas
25
Academic Tutoring with Brainfuse
Setting Up Your Piazza Account
Turnitin for Students
Zoom for Students
Zoom Sessions- Joining by Phone
See all 25 articles
VoiceThread for Students
9
VoiceThread for Students
Add Slide to a VoiceThread
Comment on a VoiceThread Slide
Delete a Slide from VoiceThread
Microphone-Access Issue in VoiceThread via Canvas (Chrome)
See all 9 articles
CLCH 160 Group Collaborations
3
CLCH 160 Group Assignment 1: Instructions for Students
CLCH 160 Group Assignment 2: Instructions for Students
CLCH 160 Group Assignment 3: Instructions for Students
Remote Proctoring with ProctorU
3
Proctor U for Students
ProctorU Technical Support
ProctorU Screen-Sharing for MacOS Catalina Users
Remote Courses Summer 2020 for Students
1
Getting Started with Remote Learning