Helpdesk

Privacy & Security 7

• Backing Up: What Are the Best Solutions For You?
• Phishing Emails: What are they & What to do
• Fix an Unresponsive App
• Google Login Challenge - How, When, and Why
• Two-Step Verification: Start Here

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Connecting on Campus 6

• Policy on Acceptable Use of Electronic Resources
• On-Campus Wireless Network Overview
• Wireless access for Eduroam guests
• Troubleshooting Wi-fi (AirPennNet) Issues
• Campus Map

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General Support Questions 12

• General Support Questions
• Add Captions to Panopto Video
• Where Are My Canvas Sites from Old Terms?
• How to Play a Video in Zoom
• Web Login Service - Stale Request

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Covid-19 Support 20

• How to Connect to a Zoom Meeting
• SAS Online Course-Continuity Toolkits
• Faculty Toolkit: Resources and Strategies for Teaching Remotely
• Recording Screencasts for Remote-Teaching
• Remote Student-Group Presentations (Using Google Slides/Canvas Discussion)

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