Zoom for Students

TABLE OF CONTENTS

• Zoom Use in Your Penn LPS Online Course
• Penn Medicine - Please Note
• First Steps 
• Zoom Orientation and Meeting Controls (Videos)
• Collaboration in Zoom 
• Additional Helpful Zoom links

Zoom Use in Your Penn LPS Online Course

Online and hybrid classes have a few distinctive features, including the spaces in which students and instructors meet. To facilitate synchronous sessions, many instructors use Zoom’s meeting feature to share their screen and connect with students via video and chat. See below for a short orientation video that will guide you through the process of using Zoom. After the video, you'll also find tips for using Zoom in synchronous sessions so that everyone has a positive experience.  

PennKey-Secured Zoom accounts provide important benefits to students: 

• All users will have fully functional accounts and are not subject to 40-minute time limits free Zoom accounts impose
• Students will be able to use Zoom to collaborate outside of instructor-led class sessions
• PennKey accounts secure the class to only allow users with a @upenn.edu email address

If asked to log into Zoom for a collaborative assignment, select SSO and then enter upenn for the domain name. Read more in the Collaboration in Zoom section below.

Penn Medicine - Please Note

If you are affiliated with Penn Medicine (e.g., staff), you might be ineligible for a Penn Zoom account because Penn Medicine has a separate Zoom license. You will know that you are ineligible if you see an error message when trying to create an account using the steps below. If this happens, you might be barred from using certain Zoom features set up for your course. Please email online-learning-help@sas.upenn.edu if you cannot set up your Penn Zoom account, and we will advise on next steps.

First Steps 

Do These ASAP (After You Register For Your First Penn LPS Online Course) 

• Create your PennKey Zoom account ASAP via Zoom for SAS Faculty, Staff, and Students.  
• Download the Zoom app to your device - please note using the Zoom App will provide access to more advanced Zoom features (e.g., breakout rooms)

What to Do Each Time You Use Zoom for Your Course:

1. First, go to https://zoom.us/ and make sure you are logged out of Zoom. This step prevents the issue of Zoom logging you into a non-Penn account. 
2. Next, enter your course's Canvas site and the click Zoom button. Also, click on the Class Recordings button if it is present. (This helps sync your student account with the Zoom account in Canvas and enables you to view Class Recordings.) 
3. To access additional settings in your Penn Zoom account- https://upenn.zoom.us/

Your instructor may have a list of Zoom meetings listed under the Zoom button in Canvas; If not, don't worry! They may not have added their meetings yet, or this class will not meet synchronously with Zoom. 

If you are unsure about the Zoom protocol in your course, reach out to your instructor and ask if they will be using Zoom.

Zoom Orientation and Meeting Controls (Videos)

5 Zoom Tips for Synchronous Class Sessions

Tip 1 - Keep your camera on: You’ll feel more connected when others can see your face, and you can see theirs!

Tip 2 - Mute your microphone: This will prevent background noise from interrupting the meeting speaker. Remember to unmute when you are ready to talk.

Tip 3 - Use a headset: Everyone will hear you better, and you’ll hear everything and everyone better (it makes a big difference!). 

Tip 4 - Know where the screen share option is:  Also, be sure to pick the exact window or presentation that you would like to show, and not your whole desktop (we don’t want to read your emails by accident!). 

Tip 5 - Take advantage of the chat: Ask your instructor questions, answer instructor questions, and more in the chat box.

Collaboration in Zoom 

Zoom Whiteboard

Zoom Whiteboard is a collaboration tool with an infinite digital canvas. Participants can share whiteboards across any Zoom-enabled device during and outside of a Zoom meeting. A visual space that can be used for interactive teaching, teamwork, brainstorming, and more. Access Whiteboard from the Zoom web portal, Desktop Client application, or during a Zoom meeting.

For more information about using Zoom Whiteboard, please refer to the following information: 

• Getting Started with Zoom Whiteboard
• Zoom Whiteboard User Guide
• Creating and Collaborating with Zoom Whiteboard

Zoom Advanced Polling

Polls are a Zoom feature that allows hosts and co-hosts to launch a live set of questions for participants to answer during a meeting. These can be conducted anonymously or openly. When a poll is completed, you can share the results with everyone and download poll data to review later.   Some ways to use polls are to create ice breakers, make group decisions, share opinions, take quizzes, and provide feedback. There are two types of polls, basic polling, and advanced polling. Create polls ahead of time for scheduled meetings in the Zoom web portal or during a live meeting using the tool bar’s poll icon. Please view the following two links for more information about Zoom Polling: 

Additional Helpful Zoom links

Please see below for some Zoom useful links:

• To download the Zoom app
• To check if you are using the latest version of the Zoom app

• How to Join a Zoom call by Computer or Mobile device
• Basic Zoom controls
• How to Share a Screen
• How to Share a Video
• How to Save the Chat
• Connecting an iPad to use as a Whiteboard
• Adjusting screen view settings
• PennZoom Cloud Recording Management - Please note: Any recordings in Zoom's cloud will be deleted once it is older than 120 days. 
• If you have newly downloaded the Zoom app and want to test its functionality, you can do so at this test meeting

If you need assistance with Zoom, please reach out to us at online-learning-help@upenn.edu.

*Some material taken with permission from infocanvas.upenn.edu