Office 365 University (Full-Time Students)

TABLE OF CONTENTS

• Overview                   
• Account Credentials
• Connecting to O365
• Getting Help
• Managing Installs of Office365

Overview                   

The University has partnered with Microsoft to offer Microsoft Office 365 University for all current full-time students and Penn Employees. You can download and install the University version of Microsoft Office on up to 5 devices while you are a student at Penn.

Important:

• Only full-time students are eligible for a Microsoft Office 365 account. If you are a part-time student who needs access to word processing, document storage, spreadsheets, etc. please use Google@SAS tools.

Account Credentials

Office365 credentials are automatically created for every full-time Penn student. The username for the account is your pennkey@upenn.edu and you will have to reset/set a new password for the account.

Your Penn email address remains the same. Your PennO365 account is used solely to log into the service.

Connecting to O365

Once you've set a new password for your O365 account, you can download Office by logging into portal.office.com and signing in with your O365 credentials.

Note: It may take ~15 minutes after you've reset your password before you can login at portal.office.com.

Getting Help

We recommend starting with the Penn Office 365 information on the Client Care website. These tips will help you get set up.

• Information Systems at Penn: Overview of Office 365 for Penn Students

You can also find extensive support and training materials available on Microsoft's support site. These tips will help you learn to use Office 365.

• Microsoft Office Support: Office 365 Learning Center

Managing Installs of Office365

Students can view how many copies of Office 365 are active in their account. You will be able to remove copies of Office if you exceed the 5 device limit by following the instructions below:

1. Go to portal.office.com
2. Log in with your PennO365 credentials
3. Click your name/portrait on the top right side of the screen
4. Click My Account and scroll down to Install status
5. Click Manage installs; here you will see the option to view/remove copies of Office 365

*Adapted with permission from support.wharton.upenn.edu