Zoom's Live Automatic Transcription

Modified on Fri, 12 Feb 2021 at 11:31 AM


TABLE OF CONTENTS


Background


As of January 28th, 2021, Zoom meeting hosts can enable live ASR (Automatic Speech Recognition) transcriptions for meetings. This is a kind of closed captioning that automatically converts speech into text in realtime. Here is the link to Zoom's documentation on Closed captioning and live transcription.

 

Limitations


  • Live transcription is currently not supported in breakout rooms.
  • Live transcription only supports English and it is recommended that you speak clearly for best results.


Enabling Live Transcription


 
To enable the live transcription, first make sure you are running the latest version of Zoom. The host must enable Live Transcription at the beginning of each Zoom session. Participants will not have access to the closed captions unless the host enables it.

To enable Live Transcriptions/Closed Captioning:

  • Click Settings on your Zoom account page.
  • Click In Meeting (Advanced), scroll down to that section of the settings.
  • Under Closed Captioning, make sure the slider on the right is enabled, and check the box that says “Enable live transcription service to show transcript on the side panel in-meeting" (The slider will become blue when active.)


While in the Zoom meeting click on the Closed Caption icon to open the pop-up menu and select Enable Auto-Transcription.

 The captions will appear at the bottom of the Zoom meeting window. 

 

Viewing the Full Transcript


To view the full transcript, click on the caret (^) within the Closed Captioning to access an additional menu and choose View Full Transcript. The full transcript will appear on the right-hand side of the meeting, this is also where the chat and participant windows appear. 

The transcript window can be “Popped Out” into its own moveable window. This is helpful for if want to view the transcript and participate in the Zoom Chat or manage participants.

 

Saving the Transcript


 
After the meeting is over the Host can download the transcript by visiting their Recordings on the Zoom webpage. During the meeting, the transcript can be saved by the participants. If the host does not want the participants to be able to save and download a copy of the transcript, the Save Captions setting must be disabled in the Zoom webpage settings before the meeting begins.

To save the transcript:

Participants can save the transcript of the Zoom Session by clicking on Save Transcript at the bottom of the transcript window.

To disable this feature:

Click Settings on your Zoom account page.

Click In Meeting (Advanced), scroll down to the Save Captions part of the settings.

Disable “Allow participants to save fully closed captions or transcripts”. 


Created by Sam Rossi of SAS Computing; Used with permission. The original article is linked here.


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