We are sorry to hear about this issue. The SAS Online Learning Help desk does not provide troubleshooting support for two-step verification. For help with this issue, you will need to call the Two-Step Verification Code Hotline for help with this issue:

  • (215) 746-2222
  • Mon-Fri, 8:00 AM - 6:00 PM ET

If you are a student who has contacted us about an issue with an assignment that is due soon, please contact your instructor as soon as possible to let them know that you might not be able to submit the assignment until you resolve the issue with two-step verification. Thank you.