General Support Questions
In Zoom, you can re-create using a whiteboard by using the built-in Zoom whiteboard feature. Instructions on how this feature works and how to acce...
Tue, Mar 8, 2022 at 10:16 AM
You can keep track of the operational status of systems at Penn by bookmarking this page: System Status. Please follow these steps if images, video, or ...
Wed, Mar 30, 2022 at 10:59 AM
Unfortunately, we do not manage the Authentic Happiness website. Please use this email address to ask for help: ppc-help@sas.upenn.edu
Mon, Jun 7, 2021 at 7:59 PM
After a term ends, Canvas sites for that term go into "Past Enrollments." These sites are not visible on one's Canvas Dashboard, but they can...
Fri, Mar 4, 2022 at 5:57 PM
PLEASE READ FIRST: This information is only for Zoom users at the University of Pennsylvania. If you are not affiliated with UPenn and need help with Zoom, ...
Fri, Mar 4, 2022 at 6:02 PM
The "Web Login Service - Stale Request" message indicates an issue with playing Panopto video in the Safari web browser. Can you please try e...
Thu, May 28, 2020 at 2:37 PM
1. Enable cross-site tracking in your browser of choice: Chrome Firefox Safari 2. Clear your browser's cache: PC Mac 3. Restart your computer...
Wed, Mar 30, 2022 at 11:04 AM
Your PennKey password is used to log into Canvas, Penn O365 (e.g., Outlook), and other online systems at the University of Pennsylvania. You can reset ...
Fri, Mar 4, 2022 at 6:18 PM
Please consult the Zoom Interview Checklist for instructions and suggestions on how to use Zoom for interviews.
Mon, Mar 7, 2022 at 4:43 PM